In my experience, working in customer service can be a very rewarding career. Very successful companies know that customer service is the pulse of the company. We hear first hand what our customers think about our company. We have the power to change customers perception for good or bad. You know how a company feels [...]
Filed under: Million Dollar Service | Tagged: award-winnng customer service, Call Center, Laura Costa, Service Quality Measurement, SQM, VSP member services, VSP Vision Care | 2 Comments »
